Job Overview
Job Description:
This position will own marketplaces and related projects from end-to-end, influencing business decision making, improving the customer experience, and increasing revenue through existing and potential future marketplace partners (Amazon, eBay, Walmart). This position is responsible for the effective use of catalog management systems and other tools to manage the operational responsibilities of our marketplace business. This position will also be responsible for issue identification and resolution related to item set up, brand management, customer service and fulfillment.
Responsible for the overall marketplace strategy and management of Amazon, eBay and Walmart including but not limited to; advertising campaign management, inventory, brand registry, product reviews, seller performance metrics and ASIN profitability across multiple storefronts
Collaborate with creative and marketing teams on new and existing marketplace products including digital merchandising, design, SEO, A+ content and advertising
Oversee and develop marketplace team and determine need for third-party vendors
Oversee and coordinate with Marketplace Operations Specialist on FBA inventory planning and shipments
Partner with Customer Service team in order to reduce friction for marketplace customers and maintain a high level of account health
Keep up to date with marketplace seller best practices and provide on-going strategic insights and recommendations of new marketplace channels and be the central point of contact end-to-end
Analyze sales trends on marketplaces and provide recommended changes to team and management
Maintain a detailed understanding of the mechanics of all backend tools, processes and systems
Crosstrain with marketing team and provide cross departmental support and collaboration
About The Pond Guy
TPG, Inc. is a growing company with over 140 employees. We are a manufacturing company for pond, lake and water garden supplies with customers in all 50 states servicing both wholesale and end-users. We have customers with large ponds used for swimming, fishing and ice skating and customers with decorative water gardens containing Koi, waterfalls, and plants. Our mission is to be a group of passionate, knowledgeable pond people helping the world enjoy ponds. We offer innovative, proven solutions delivered with a commitment to complete satisfaction... guaranteed.
TPG, Inc. is not just a team, we're a tribe. A tribe is more like a family and is ongoing. We have fun, pursue our goals together and feed on each other to grow. Becoming part of TPG, Inc. means more than getting a job it's a career move. We will give you the support you need to grow with us.