Job Overview

Job Description:

Work with Aura team in China to make sure the inbound ocean and air bookings are finalized without delay
Ensure ISFs are filed on time and shipping documents are provided by factories 5-7 days after departure
Stay on top of all shipments exported from China going to the USA/EU/UK/Amazon FBA. Follow up with customs brokers / freight forwarders at the destination on customs clearance and shipment delivery status. Maintain and file all documentation electronically
Manage inbound ASNs and make sure they are in the warehouse management systems for each inbound delivery. Work with IT to resolve errors. Review inventory receipts posted by the warehouse to ensure they match ASNs. Investigate and resolve any discrepancies
Monitor 3PL warehouse daily activities including outbound distribution and fulfillment, relabeling, special hold, returns, etc.
Coordinate with 3PL warehouse and prepare export documentation for cross border shipments between USA and Canada. Provide documents to Canadian broker in a timely manner as soon as the shipments leave warehouse
Handle returns from Canada to USA, collecting all required documentation from distributors and submitting them to the broker in the USA to ensure Aura does not pay duties twice
Communicate with finance and accounting team by providing clear instructions of the priority of the shipments and payment cutoff times
Work cross functionally and perform other duties as assigned


About Aura

Founded by two early Twitter engineers, Aura began as a software company driven to connect people and deliver joy. We’ve expanded from our foundation and now provide a tightly integrated experience that marries great mobile and server-side software with beautiful consumer electronics. We liberate the wonderful photos that might otherwise stay trapped on smartphones. Technology and innovation are at the core of every decision we make, but always in the service of bringing families and friends closer together. Our amazing employees are based in NYC, San Francisco, Shenzhen, and remotely around the world.